HITACHI CONSTRUCTION MACHINERY

Reduce maintenance effort and costs for your machine fleet with e-Service Owner’s Site; latest machine information of each of your machines available on-line, in your office.

e-Service Owner’s Site is an on-line fleet management tool offered by HCME to each of its customers. It will present all operational information and location of your machines on a PC in your office, giving you an up to date overview of your machines, allowing for full fleet control. Each machine will regularly send its operational data to a satellite and from there, via a ground station to a Hitachi server.

The data collected in the server will then be processed and directed to each customer around the world. Your machine information will be available through a secure internet connection for you and your dealer. This communication chain is operational 24h a day, each day of the year.

It will support your job planning, help you maintain your machine and allow for enhanced service and trouble shooting support by your local dealer, all directly contributing to reduce downtime and increase the cost performance of your fleet.

All new ZAXIS-3 and ZW machines supplied by HCME will have a satellite communication unit installed as standard*, meaning each owner can directly enjoy the benefits of e-Service Owner’s Site. Your local dealer will be able to give you access to e-Service Owner’s Site.

* (1) Satellite communication units can not be installed in machines for countries that currently do not have Satellite Communication Services available. At the time of print however, the majority of European countries have Satellite Communication Services available and full European coverage is expected.(2) Satellite communication basically allows for worldwide coverage. Contact your local dealer for the latest situation onactual satellite communication availability for your country or specific jobsite.(3) If transmission of the satellite signal is hindered in any way, satellite communication may not be possible.

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