HITACHI CONSTRUCTION MACHINERY

On 12 November 2006, Hitachi Construction Machinery (Thailand) Co., Ltd. and Italian-Thai Development Public Company Limited jointly celebrated one million work hours of successful co-operation using Hitachi mining equipment at Mae Moh, Lampang Province.

Celebration marking one million operating hours using Hitachi mining equipment. (From left to right , Mr Premchai Karnasuta, President of Italian-Thai Development Public Co Ltd and Mr Ryuichi Seguchi , Consultant to the Board of Directors of Hitachi Construction Machinery Co Ltd.)

The successful completion of one million hours represents the halfway point for this project. Mr Makoto Teradaira, Managing Director of Hitachi Construction Machinery (Thailand) Co., Ltd. attributed this success to several factors, but the most important was the company’s emphasis on “putting the customer first."

“First we listen to the needs of our customers and then we find an appropriate application of Hitachi equipment to serve those needs.” according to Mr Teradaira. “We are then able to come up with the right options to meet our customers’ machinery needs, including after-sales service and spare parts".

Cooperating works with Hitachi and Italian-Thai Development Public Company.

“Hitachi produces the largest mining equipment in the world, including excavators and dump trucks. Our strong point is advanced technology; particularly our electronics and electrical systems, information technology system, and environmentally friendly design technology. For example, our new machines have low fuel consumption due to their use of commonrail engines, and the EGR technology ensures complete combustion of exhaust gases before emission to the environment. The Hitachi-designed Low Noise system ensures that machine operators work in a healthy environment. We also use clean electric power for our mining equipment of 250 tons. Our technologies bring benefits to the environment, to operators and to the residents of nearby communities."

Another issue that Hitachi never overlooks is the issue of service. “We thoroughly train our engineers and mechanics in workshop and product knowledge, and because our customers use Hitachi machines around the clock, our team of mechanics are on standby 24 hours a day, 7 days a week."

When asked about the reasons for Hitachi’s strong commitment, Mr Makoto Teradaira responded, “Our objective is to be the best dealer operating in Thailand. Even though we are a foreign company we strive to understand and assist Thai society in every way possible. For instance, when the Tsunami struck, Hitachi donated a Medium-size excavator to the Social Department and Human Security Ministry to help in restoration work. In terms of business, we strive for sufficient sales and an appropriate level of profit, create a happy working environment for our staff, and our customers are satisfied with our Hitachi products and services."

One million hours of cooperative effort is a clear reflection of the excellent working spirit and potential of every department in their pursuit of professional excellence.

At the huge open-pit mine, Hitachi shovels and dump trucks in action.